Hansen Distillery

Privacy Policy

Last updated on December 13, 2016

Privacy Statement

To help us to serve our customers better, we may use information from our interactions with you and other customers, as well as information from certain third parties. Because we respect your privacy, we have procedures to ensure that your personal information is handled in a responsible manner. We have posted our Privacy Policy on our website to let you know what kind of information we collect, the purposes for which we collect and use the information, how it is handled, with whom it may be shared, and what choices you have regarding our use of your information.

As we continue to develop our website and take advantage of advances in technology, our Privacy Policy may change. Please refer to this page frequently for the most up-to-date information.

Personal Information We May Collect:

Information You Submit To Us:

We receive and store any information you submit on our website or give us in any other way. You can choose not to provide certain information but then you may not be able to take advantage of many of our features. By usage of our website or through registration on our website, you grant us the permission and consent to process your personal data that has been provided to us via the Hansen Distillery website in accordance with the provisions of this Privacy Policy. We use the information that you provide for such purposes as processing your service requests, responding to your requests, customizing future marketing for you and others like you, improving our website and communicating with you.

Should you decide to register an account with the Hansen Distillery website, personal data that we will collect, store and use include your name and email address. Additionally, you have the option of providing other personal information.

Should you make a service request, personal data that we will collect includes the information that you enter into our website when processing your request.

Automatic Information:

When you visit our website, we receive and store certain types of information through automatic data collection tools which may include cookies, pixel tags, web beacons, embedded web links and other commonly used information gathering tools (“Automatic Collection Programs”). These Automatic Collection Programs collect certain standard information that your browser sends to our website such as your browser type and language, access times, IP address, user-agent string and click stream behaviour (i.e., the pages you view, the links you click and other actions that you take in connection with our website). Please see below for more information about our use of cookies and pixel tags.

Information from Other Sources:

If you have registered an account with us or made a service request, to help us customize shopping for you, improve our communication with you, and improve our business overall, we may obtain certain demographic information about you from reputable third party sources.

The Purpose For Our Collection of Personal Information:

We use the information that you provide to us via our website only for the following purposes: processing and fulfilling your service requests, responding to your requests and your product inquiries, direct marketing, customizing future services for you, improving our website, communicating with you, and to ensure that you are properly registered. Credit card information is used only for payment processing and fraud prevention.

Use of Pixel Tags and Cookies:

We may use pixel tags and cookies to customize our web pages based upon purchases a visitor has made, to track (in the aggregate and not in terms of individual site visitors) the number of visitors to the site, the paths to the site, activity on the website and purchases, to enable interaction of our website with visitors for purposes such as adding items to a customer’s shopping cart, and to tailor advertisements which appear on other sites a visitor may visit to a visitor’s Web preferences and usage patterns.

Most browsers accept and maintain cookies by default. Check the “Help” menu of your browser to learn how to change your cookie preference. Choosing to decline cookies while at the Hansen Distillery website may limit your ability to properly submit the required information for your service request and / or stop you from accessing certain areas of the Hansen Distillery website. Cookies are required to authenticate registered users and to provide access to certain areas of the Hansen Distillery website that are available to limited registered users only. Cookies are deleted when you close your browser, as well; this authentication becomes invalid after a certain period of time.

With or without cookies, our website tracks usage data, such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring website (if any) and other parameters in the URL. We use this data to better understand website usage so that we may improve user experience and our services. This information is stored in log files and is used for aggregated and statistical reporting. This log information is not linked to personal information gathered elsewhere on the site.

Protection of Personal Information:

Information about our customers is an important part of our business. Hansen Distillery does not sell its mailing list or customers’ email addresses or other information pertaining to its customers. We may share customer information only as described below.

Third Party Service Providers:

We may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling service / product requests, delivering document packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance (including on-line advertising), providing search results and links, processing credit card payments and providing customer service. These third party service providers have access to customer personal information needed to perform their functions, but may not use such information for any purpose other than the function which we have directed them to perform on our behalf. We require such third party service providers to implement and maintain reasonable security measures to safeguard the confidentiality, security and integrity of your personal information. Suppliers and service providers are required by contract to keep confidential the information received on behalf of Hansen Distillery and may not use it for any purpose other than to carry out the services they are performing on behalf of Hansen Distillery.

Aggregate Data:

Aggregate data is general information about groups of customers, and does not identify individual customers. Hansen Distillery may combine your information with that of other individuals to create aggregate data which we will use to improve our products and services and develop new ones.

Merger, Acquisition, Sale/Transfer Of Assets Or Business:

If our company is acquired by or merged with or into another entity, or if our assets or business is sold or transferred to another entity, your personal information may be transferred to such entity as part of the transaction, and that entity and its affiliates may use your personal information under the terms of this privacy statement.

Protection of Hansen Distillery and Others:

Except for the purposes as described above, we will not share the personal data you provide to Hansen Distillery with any third parties without your permission, unless to: (i) respond to duly authorized information requests of governmental authorities; (ii) comply with any law, regulation, subpoena, or court order; (iii) help prevent fraud or to enforce or protect the rights and properties of Hansen Distillery, its subsidiaries or sub-contractors; resolve a contractual dispute regarding your use of a Hansen Distillery product, service or related account, or if your account may be involved in illegal activities; or (iv) protect the personal safety of Hansen Distillery employees and third parties on Hansen Distillery property. This also means that we will not share any information in your account (in ways other than described in this privacy statement) to assist any search engine, software, service, or any other system that delivers advertisements, messages or other information to you as an Hansen Distillery user, without your explicit, prior approval for such sharing. At any time, you may change your mind and revoke this permission.

Access to Personal Information:

If you are a registered customer, you may access your account by contacting us through the contact link on our website. From here, we can help you update or delete certain personal information from our database. Please note that we reserve the right to retain personal information for a period of time as is reasonably necessary to document our business activities or as needed for required disclosures. Hansen Distillery will keep personal information as accurate, complete and up-to-date as necessary for the identified purposes for which it was collected. We encourage you to let us know if your contact information changes.

Contact Us:

If you have any questions, comments or concerns about our handling of personal information relating to you, please contact us directly using our contact information provided in the footer of the website.

Changes to the Privacy Policy:

We may update this Privacy Policy from time to time without prior notice. You can determine when this statement was last revised by referring to date set forth at the top of this page. Any changes to our statement will become effective upon posting of the updated statement on the Internet, accessible through www.hansendistillery.com. We encourage you to bookmark this page and to periodically review it to ensure familiarity with the most current version of our privacy statement. If you are a registered customer, we may notify you of any changes to this privacy statement via email and may ask you to affirmatively acknowledge consent to the changes (e.g., by checking a box or clicking a button) at the time of your next account login on our website.